If you receive the "Something went wrong. Please try again later." error message on Wordtune, it may be caused by one of several reasons.
1) Many extensions installed simultaneously
If you have installed the Wordtune extension in Chrome, try removing the Wordtune extension from your browser. If you are still receiving the same message, try to uninstall and reinstall the Wordtune extension again. This should do the trick!
Check the video guide below to learn to remove the extension from your browser:
2) This may be a local issue
This may be a local issue, which is a great news! That's because a local issue means it's something that can be solved on your end. To resolve a local issue, first start by uninstalling the Wordtune extensions you have, followed by clearing your cookies and cache from Wordtune using this link here.
To learn how to uninstall and reinstall the extension click below:
Alternatively, this error might be happening if your browser was set to block third-party cookies during the Wordtune Sign-Up flow. If this was the case, please allow third party cookies temporarily, and go through Wordtune signup again, or even just click “skip for now” on the onboarding-signup page.
3) More than one device is using your Wordtune account at the same time.
You can have Wordtune installed on several devices, but it can only function on one at any given time. If so, it's important to make sure you are the only person that has access to your Wordtune account.
If you need to change passwords, please follow the instructions on this page.