When you receive a "Something Went Wrong.." message about an error with your account, it may be caused by an issue with your internet connection or cellular data connection. Double check everything is set up correctly.
Below are a few steps that can easily help you to solve this error:
- If you are connected to Wi-fi, toggle your Wi-Fi off and on:
- If you are connected to "cellular data", make sure to turn off and on.
After that done, try to use the App or Keyboard again, whether it be to Sign up ( creating a new account) or Login ( entering a pre-existing account), or simply use the Keyboard
If that does not help, you can go through the iPhone troubleshooting steps:
First try closing out the app and opening it back up again
You can see how to close out an app in the article here
Next try restarting your phone - this tends to help with many iPhone issues.
You can see how to restart your in the article here
If that doesn't work, the next step is to delete the app and reinstall it
You can see how to delete and reinstall an app on your iPhone in the article here
Then you can try to Sign up, Log in, or use the keyboard again
Let us know! I'll be looking forward to your response and helping you out further, because that's what we're here for 🙂