Wordtune

To resolve the "Something Went Wrong..." message on the Wordtune iOS Mobile App, please follow the steps below.

There may be an issue with your internet or cellular data connection. First, verify that your connection works properly. 

If connected to WiFi, toggle it off and on.

If connected to "Cellular Data," toggle it off and on.

1. If connected to WiFi, toggle it off and on.
2. If connected to "Cellular Data," toggle it off and on.

➡️ Return to the Wordtune iOS Mobile App and try to Sign up (create a new account) or Login (enter pre-existing account details).

If the message persists, follow the core iPhone troubleshooting steps:

Close out the app and open it again. See how <a href="https://support.apple.com/en-us/HT201330" rel="nofollow noopener noreferrer" target="_blank">here</a>.

Restart your phone - this tends to help with many iPhone issues. See how <a href="https://support.apple.com/en-il/HT201559" rel="nofollow noopener noreferrer" target="_blank">here</a>.

Delete the app and reinstall it. ﻿See how to remove apps on your iPhone <a href="https://support.apple.com/en-il/guide/iphone/iph248b543ca/ios#:~:text=Remove%20an%20app%20from%20the,Delete%20App%2C%20then%20tap%20Delete." rel="nofollow noopener noreferrer" target="_blank">here</a>.

1. Close out the app and open it again. See how <a href="https://support.apple.com/en-us/HT201330" rel="nofollow noopener noreferrer" target="_blank">here</a>. 
2. Restart your phone - this tends to help with many iPhone issues. See how <a href="https://support.apple.com/en-il/HT201559" rel="nofollow noopener noreferrer" target="_blank">here</a>.
3. Delete the app and reinstall it. ﻿See how to remove apps on your iPhone <a href="https://support.apple.com/en-il/guide/iphone/iph248b543ca/ios#:~:text=Remove%20an%20app%20from%20the,Delete%20App%2C%20then%20tap%20Delete." rel="nofollow noopener noreferrer" target="_blank">here</a>.

➡️ Try to Sign up, Log in, or use the keyboard again.

If you need further assistance, message us through the chat bot in the lower right hand corner of this screen.  