All Collections
Wordtune iOS Mobile App
"Something Went Wrong" Message - Wordtune iOS Mobile App
"Something Went Wrong" Message - Wordtune iOS Mobile App
Updated over a week ago

To resolve the "Something Went Wrong..." message on the Wordtune iOS Mobile App, please follow the steps below.

There may be an issue with your internet or cellular data connection. First, verify that your connection works properly.

  1. If connected to WiFi, toggle it off and on.

  2. If connected to "Cellular Data," toggle it off and on.

➡️ Return to the Wordtune iOS Mobile App and try to Sign up (create a new account) or Login (enter pre-existing account details).

If the message persists, follow the core iPhone troubleshooting steps:

  1. Close out the app and open it again. See how here.

  2. Restart your phone - this tends to help with many iPhone issues. See how here.

  3. Delete the app and reinstall it. See how to remove apps on your iPhone here.

➡️ Try to Sign up, Log in, or use the keyboard again.

If you have any questions, you're welcome to chat with us. Simply click the messenger icon in the lower right corner of this screen.

Did this answer your question?