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Basic Troubleshooting Steps
Basic Troubleshooting Steps

Resolving issues quickly and easily

Patricia avatar
Written by Patricia
Updated over a week ago

The following steps will help you troubleshoot any technical difficulties. In most cases, these steps will resolve any bugs or error messages:

  1. Log out of your account.

  2. Clear your cookies by clicking here.

  3. Log back into your account.

For extension users,

  1. Uninstall the extension.

  2. Clear your cookies by clicking here.

  3. Reinstall the extension on Google Chrome or Microsoft Edge.

Watch the video below to learn how to do it:

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